Involving consumers throughout health service delivery and cancer care and control will have multi-layered effects, including building a responsive and trusted health system.
Benefits of consumer involvement:
- improve outcomes and experiences of people affected by cancer
- advance quality and safety through patient centred care
- informed consumers and communities better able to meet their own health needs
- engage consumers in building the evidence and best practice
- bring accountability and transparency.
‘Involving consumers should be something, just like good project management principles, that is considered right at the outset of how we plan our projects.’
—Patsy Yates, Chair, Queensland University of Technology School of Nursing