Make a start

  • Ask yourself: why do I want to engage consumers in policy?
  • Identify the type of consumers who will make a contribution to your policy team.
  • Determine the approach or approaches you wish to take.
  • Make sure you have the systems and structures in place to engage consumers in your team.

See more about recruiting, selecting and supporting consumers in the consumer recruitment process guide.

Before starting, check your readiness with this quick checklist for policy makers