As you progress, think about how the Framework will apply to your situation. It provides a consistent and well-researched pathway for working with consumers and can help to get you started on the right track and keep you there.

As a health professional, the Framework can help you answer the question: ‘HOW do I engage consumers in my work?’

Key Framework questions:

Do we have a committed organisation which is ready to work with consumers?

• What is a committed organisation?
• Committed organisations checklist

Do we have capable consumers?

• Knowledge, skills and experience
• Capable consumer checklist

Do we have inclusive groups?

• Developing inclusive groups
• Inclusive group checklist

What will be the shared focus of our consumer engagement program?

• What is our shared focus?
• Shared focus checklist