This element means that to have effective consumer involvement in cancer control, consumers are active participants, actively supported by organisational systems and processes, working as members of a team to achieve objectives. This element draws all elements together to focus on outcomes.
In order to have a shared focus, consumers may be actively involved in the following areas:
- Development of accessible information and support:
working together, consumers and professionals develop accessible information and support for people affected by cancer
- Delivery of quality services and best practice:
consumers join with health professionals to ensure the delivery of safe and high quality cancer services based on best practice
- Research and evaluation:
consumers are involved in the design, conduct, translation and evaluation of research
- Policy development:
consumers participate in policy development to improve cancer outcomes
- Benchmarking and linkages:
consumers and professionals develop performance measures to help determine the effectiveness of consumer involvement and facilitate benchmarking opportunities for quality improvement.