Capable consumers

Capable consumers have developed knowledge from their experience and are able to represent the views of others.

The key characteristics of a capable consumer are:

consumers have an experience of cancer either as a patient, carer, family member or survivor

consumers are motivated to participate in a largely voluntary role to improve outcomes for others

Capability to meet the environment:
consumers develop their skills and capabilities to meet the requirements of the role

Understanding of context:
consumers develop an understanding of the health context where they are involved, and the types of consumer involvement

Learning and development:
consumers undertake learning and development opportunities, including conference and forum attendance and co-authoring  journal articles, to build their expertise in consumer participation

Support and networks:
consumers seek support through connections with consumer organisations, networks and support groups

consumers encourage and support other consumers to actively participate and develop in the role of consumer representative

Knowledge, skills and experience
for consumers