Make a start

  • Ask yourself: What do I want to change in my health service?
  • What do I want to know from my patients?
  • Identify the type of consumers who will have this information and can provide it to you.
  • Consider appropriate strategies for involving these consumers in your service.
  • Read more about consumer involvement strategies for health professionals.

Before starting, check your readiness with this quick checklist for health professionals.

How have other health professionals involved consumers?

  • redesign of waiting areas
  • reviewing architectural plans for new wards
  • peer support for other consumers after cancer diagnosis
  • providing input into day surgery process
  • clinical reviews for the prevention of adverse events
  • quality improvement projects
  • discharge from ward process

Read about what other health professionals think about involving consumers