• Ask yourself: What do I want to change in my health service?
• What do I want to know from my patients?
• Identify the type of consumers who will have this information and can provide it to you.
• Consider appropriate strategies for involving these consumers in your service.
• Read more about consumer involvement strategies for health professionals.

Before starting, check your readiness with this quick checklist for health professionals.

How have other health professionals involved consumers?

• redesign of waiting areas
• reviewing architectural plans for new wards
• peer support for other consumers after cancer diagnosis
• providing input into day surgery process
• clinical reviews for the prevention of adverse events
• quality improvement projects
• discharge from ward process

Read about what other health professionals think about involving consumers