The Framework is a pathway, a means to developing lasting partnerships with consumers. It answers the question: ‘HOW do I engage with consumers?’
This Toolkit enables people across Australia to easily follow that pathway as they begin or continue their work with consumers.
Key Framework questions
Do we have a committed organisation which is ready to work with consumers?
Do we have capable consumers?
Do we have inclusive groups?
What will be the shared focus of our consumer engagement program?