How does the Framework help me involve consumers?

The Framework is a pathway, a means to developing lasting partnerships with consumers. It answers the question: ‘HOW do I engage with consumers?’

This Toolkit enables people across Australia to easily follow that pathway as they begin or continue their work with consumers.

Key Framework questions

Do we have a committed organisation which is ready to work with consumers?

Do we have capable consumers?

Do we have inclusive groups?

What will be the shared focus of our consumer engagement program?